Privacy Policy
Last updated: September 25, 2025
Overview
Discoverr AI provides AI-powered e-commerce growth solutions to online merchants. This Privacy Policy describes how information is collected, used, and shared when you install or use our platform in connection with your store.
Information We Collect
Store Permissions
- Product Data: Required to analyze product performance and generate intelligent recommendations
- Customer Analytics: Required for our GET and WIN-BACK agents to optimize targeting and retention
- Theme Access: Required for integration of recommendation widgets and optimization features
- Script Integration: Required to implement our four AI agents functionality
How We Process Data
Our AI agents operate on aggregated data patterns and do not:
- Store personal customer information beyond what's necessary for functionality
- Share individual customer data with third parties
- Use data for purposes outside of your store's growth optimization
- Implement tracking that violates privacy regulations
Our AI Agents & Data Usage
GET Agent
Uses anonymized customer behavior patterns for precision targeting and LTV-based bidding optimization.
RECOMMEND Agent
Analyzes product relationships and customer preferences to deliver personalized recommendations.
OPTIMIZE Agent
Tests and optimizes pricing, placement, and conversion elements using statistical analysis.
WIN-BACK Agent
Predicts churn patterns and creates retention campaigns using machine learning models.
Data Storage and Security
We store:
- Product information (titles, descriptions, prices, inventory levels)
- Store configuration settings and preferences
- AI-generated insights and recommendations
- Performance metrics and analytics data
Data Retention
We retain merchant data only for the duration of active platform usage. Upon service termination:
- All store-specific data is permanently deleted within 30 days
- AI model configurations are anonymized and purged
- Performance data is aggregated for platform improvement (anonymized)
- Personal information is immediately removed
Your Rights
As a merchant using Discoverr AI, you have the right to:
- Access all data we store about your business
- Request immediate data deletion
- Export your data in standard formats
- Object to specific data processing activities
- Receive transparent reports on how your data is used
Changes to Privacy Policy
We may update this privacy policy as our AI capabilities evolve. Significant changes will be communicated through your merchant dashboard and via email with 30 days notice.
Contact Information
For privacy-related questions, data requests, or concerns, contact us at:
Email: privacy@discoverr.ai
General inquiries: founders@discoverr.ai
Compliance
Discoverr AI is compliant with:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- Shopify Partner Privacy Requirements
- SOC 2 Type II Security Standards